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OTD Florida is a third-generation family business specializing in Florida-to-Florida deliveries. Competing directly with UPS and FedEx, they offer fast, reliable service with a personal touch. With six locations and warehouses across the state and a fleet of 160 independent contractors, OTD has built a reputation for efficiency and trust in the final-mile logistics space.
But as the business grew, so did the challenges of managing contractor compliance and payments at scale.
With 160+ drivers, keeping up with insurance certificates, background checks, and training expirations was a never-ending task. Non-compliant drivers slipped through the cracks, putting the business at risk. Meanwhile, payment delays were causing frustration and impacting driver retention.
OTD needed a solution that kept contractors compliant, paid, and ready to work—without the hassle.
OTD turned to GigSafe to eliminate the busywork and tighten compliance. Now, their team gets:
“We switched to GigSafe because it’s faster, smarter, and gives us more visibility. Now, we get daily compliance reports, proactive alerts, and drivers get paid instantly — eliminating unknown risks and keeping our business running smoothly.
With our previous provider, everything required manual work. GigSafe automated it. Instead of chasing down drivers for expired documents, we get alerts, and they handle outreach. It’s a game-changer for staying compliant without the headache.”
With GigSafe in place, OTD has cut compliance admin time by 10+ hours per week, reduced payment issues, and ensured only fully compliant contractors hit the road.
With GigSafe, OTD is ready to scale without worrying about compliance or payments. The team can focus on growing the business, knowing their contractors are covered.